The staff was super friendly. The vet tech was thorough and was easygoing and sweet with my dogs. Vet was also thorough, calm, explained his recommendations well and answered my questions. Relieved to have finally found a reliable, professional, intelligent vet clinic to take my pups to. I feel very confident with their services.
They are always lovely to visit. I don't always have the best choice of appointment but if you want the best, sometimes you need to have patience
First visit was a pleasant surprise. Doctor and staff had calming demeanors and were informative and respectful. Visit #2? Like we were at a different place. Vet exam began with nurse putting puppy in a bear hug. He panicked and began wining and grinding his teeth. Vet commented that our weim needed to get used to people restraining him. Um...I don't want my dog to be chill when strangers try to restrain him when he is being perfectly compliant. During our first visit, our puppy was docile and cooperative. This time? Their silly aggressive treatment had the same dog in a panic. We tried to reassure him and we were arrogantly informed that we were encouraging bad behavior. No hyperbole...we were gobsmacked. Only rating a two because the other staff we worked with were wonderful. Front desk staff are friendly and helpful. Fees are very reasonable...if you're cool with your little friend being terrified of visiting the vet. Feel super guilty that we didn't intervene. We're not nutty dog people...our experience was bizarre.
They are very caring.and concerned. Doris Campbell.(Vet) treats pets like they were her own!
The staff at Cornerstone Veterinary Clinic is absolutely wonderful! We have been going there for just over a year and every time we are there they are great. We just took our brand new puppy there this week for a life and death emergency and they were so caring and concerned. They called us numerous times to check in after our visit and were very helpful every time we called with a concern no matter how busy they were. I would highly recommend them to anyone. Dr McCausland is phenomenal. Dr Campbell is great as well but our pets primarily see him. Great staff from the receptionists to vet tech to the doctors!!
Cornerstone Veterinary Clinic is a US Veterinary Care based in Lockport, New York. Cornerstone Veterinary Clinic is located at 81 Davison Ct, Lockport, NY 14094, USA.
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